Legal
Privacy Policy
DigiStock Agent is owned and operated by DigiSoftGlobal Private Limited. This Privacy Policy explains how we collect, use, share, and protect information when you use the DigiStock Agent mobile application and related services.
1. Scope
This policy applies to DigiStock Agent, including login, company/super distributor/distributor mapping, consumer selection, product search, draft order creation, and order request submission workflows.
2. Information We Collect
- Account details provided by admin setup, including name, mobile number, and email.
- Authentication data for username/password login and Google Sign-In.
- Business usage data such as selected distributor, selected consumer, and order details.
- Draft and submitted order data including product lines and quantities.
- Technical information such as device identifiers, app version, IP address, and diagnostics logs.
3. How We Use Information
- To authenticate users and secure access to the app.
- To enable company, super distributor, distributor, and consumer mapping for order workflows.
- To process draft and submitted order requests across the chain: Company to Super Distributor to Distributor.
- To provide support, troubleshoot issues, and improve app performance.
- To meet legal, tax, and compliance obligations as applicable in India.
4. Legal Basis and Consent
We process data based on business necessity, contract performance, legal obligations, and user consent where required. By using the app, you agree to this policy.
5. Data Sharing
- With authorized company users, super distributors, distributors, and admin users relevant to order processing.
- With trusted service providers for authentication, hosting, analytics, and operational support.
- With law enforcement or regulators when legally required.
We do not sell personal data to third parties.
6. Data Retention
We retain data as long as needed for business operations, support, audit, legal compliance, and dispute resolution, or as required by applicable law.
7. Security
We use commercially reasonable technical and organizational safeguards to protect information. No system is fully secure, but we continuously improve our controls.
8. Your Choices and Rights
- You may request access, correction, or deletion of your personal information subject to legal limits.
- You may contact your organization admin for account updates and access changes.
- You may contact us for privacy-related concerns using the details below.
9. Children
DigiStock Agent is intended for business use and is not directed to children under 18.
10. Policy Updates
We may revise this policy from time to time. Updated versions will be posted on this page with a revised effective date.
11. Contact
For privacy questions, contact DigiSoftGlobal Private Limited (https://www.digisoftglobal.com/) at contact-digistock@digisoftglobal.com.